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Payment Options

Mitsosaluggage accepts the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Pay Pal (online orders only)

Your credit card will be charged once your order ships.

When you enter your credit card information on Mitsosaluggage.com, it is safe and secure. Mitsosaluggage uses industry-standard protocol, SSL (Secure Sockets Layer) to encrypt and secure your information. McAfee Security and our mitsosaluggage.com tech team test our secure servers daily to ensure that we're keeping your information safe.

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Changing or Canceling Orders

Unfortunately, our warehouse processes orders so quickly that we can't change or cancel an order once it's been placed. On the bright side, we regularly deliver your orders faster than expected. If there's a problem with your order, please contact Customer Service, at 1-212-308-0543, Monday-Friday, 8:00am-6pm EST.

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Backorders

Sometimes we offer merchandise for sale that has not yet been received at our warehouse, or that has sold out and is being restocked. As a convenience, you can still order the backordered items, and we'll ship them to you as soon as we can.

If your order contains a mix of in-stock items and backordered items, we will ship your entire order once the backordered items come back into stock.

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Placing your First Order

Placing an order on mitsosaluggage.com is easy.

To Shop:

  • Find the items you want.
  • Add the item to your Shopping Cart by clicking the "Add to Cart" button in the Quick Shop window or on the item's full page.
  • You can remove an item from your cart by clicking the "remove" link located on the right side of the shopping cart.
  • You can change the quantity of items in your cart by change the number in the box under the "Quantity" column and your cart will update right away.
  • To add more items to your Shopping Cart, click "Continue Shopping".
 

To Check Out:

  • Click the "Secure Checkout" button in the shopping cart. If you are a registered customer, sign in with your email address and password. If not, you can check out as a guest or you will have the option to register during checkout.
  • Address Setup: If you are not a registered customer, enter your Shipping Address and click Continue.
  • Shipping: Choose where to ship your order and how you would like it to be shipped. Enter your payment information. Click "Continue Checkout".
  • Order Summary: This is your last chance to review your order before you click "Complete Your Order".
  • Order Confirmation: When your order has been successfully submitted, you will receive an Order Confirmation email, within a few hours.

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Order by Phone

To place an order by phone, please have your credit card number and desired item #(s) ready. You can reach mitsosaluggage, Monday-Friday from 9am to 5pm EST at 1-855-389-0033.

All costs and delivery options are the same for online and phone orders.

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Orders by Mail or Fax

Since keeping your credit card information safe is important to us, mitsosaluggage is unable to accept orders by mail or fax.

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Promotional Codes

Promotional codes are not valid on previous purchases and cannot be combined with other offers. Also, promotional codes will not be honored beyond the stated expiration date.

mitsosaluggage reserves the right to modify or terminate any promotion and its terms & conditions without notice.

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Guaranteed Authentic

mitsosaluggage stands behind the authenticity of everything we sell. All of our merchandise is brand new and guaranteed to be authentic.

One of the key principles of our business is listening to you, our customer. Since 1998, mitsosaluggage has made it our mission to provide you with an outstanding selection of hair and beauty products at highly competitive prices.

mitsosaluggage goes to great lengths to ensure that our items are 100% authentic. We work with reputable suppliers to ensure that we only sell authentic, fresh, new merchandise. We complete a 5 Point Quality Inspection for all products that arrive in our warehouse and we stand behind every sale with our no hassle  15 Day Return Policy.

If you have concerns about the authenticity of an item you have received from us, please contact us right away.

Thank you for shopping at mitsosaluggage.com!

Tom An
CEO
mitsosaluggage.com


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Tax Exemptions

If you are a reseller or a government institution, mitsosaluggage will credits your sales tax back to you. Contact Customer Service via email for further instructions and please include your order confirmation number.

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